Illinois Department of Transportation, Milton R. Sees, Secretary Rod R. Blagojevich, Governor
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IDOT HOTLINE CALLS

by Problem Type
June 2004 - December, 2004

 

June, 2004
# of calls
% of total calls
Vehicle driving or crew behavior
36
60.00
Roadway problem
9
15.00
Compliment regarding IDOT performance
4
6.67
Non-IDOT issue; related to other agency
3
5.00
Problem with specific IDOT employee
1
1.67
Tollway issue
1
1.67
Other
6
10.00
Totals for June, 2004
60
100.00
 
 
 
July, 2004
# of calls
% of total calls
Vehicle driving or crew behavior
23
57.5
Compliment regarding IDOT performance
7
17.5
Roadway problem
6
15.0
Non-IDOT issue, related to other agency
1
2.5
Problem with specific IDOT employee
1
2.5
Other
2
5.0
Totals for July, 2004
40
100.00
 
 
 
August, 2004
# of calls
% of total calls
Vehicle driving or crew behavior
39
59.09
Compliment regarding IDOT performance
9
13.64
Roadway problem
8
12.12
Problem with specific IDOT employee
6
9.09
Non-IDOT issue, related to other agency
1
1.52
Other
3
4.55
Totals for August, 2004
66
100.00
 
 
 
September, 2004
# of calls
% of total calls
Vehicle driving or crew behavior
36
61.02
Compliment regarding IDOT performance
6
10.17
Roadway problem
6
10.17
Problem with specific IDOT employee
4
6.78
Non-IDOT issue, related to other agency
2
3.39
Contractor issue
1
1.69
Other
4
6.78
Totals for September, 2004
59
100.00
 
 
 
October, 2004
# of calls
% of total calls
Vehicle driving or crew behavior
33
60.00
Problem with specific IDOT employee
8
14.55
Compliment regarding IDOT performance
6
10.91
Roadway problem
5
9.09
Contractor issue
2
3.64
IL. state vehicle (station wagon)
1
1.82
Totals for October, 2004
54
100.00
 
 
 
November, 2004
# of calls
% of total calls
Vehicle driving or crew behavior
29
63.04
Roadway problem
8
17.39
Compliment regarding IDOT performance
5
10.87
Problem with specific IDOT employee
2
4.35
Contractor issue
1
2.17
Other
1
2.17
Totals for November, 2004
46
100.00
 
 
 
December, 2004
# of calls
% of total calls
Vehicle driving or crew behavior
39
82.98
Compliment regarding IDOT performance
3
6.38
Roadway problem
3
6.38
Problem with specific IDOT employee
1
2.13
Other
1
2.13
Totals for December, 2004
47
100.00
     
Total for January, 2004 - December, 2004
# of calls
% of total calls
Vehicle driving or crew behavior
502
68.02
Compliment regarding IDOT performance
75
10.16
Roadway problem
74
10.03
Problem with specific IDOT employee
40
5.42
Non-IDOT issue; related to other agency
12
1.63
Contractor issue
5
0.68
IL. State vehicle (station wagon)
1
0.14
Tollway issue
1
0.14
Other
28
3.79
Totals for 2004
738
100.00
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